If you do need to get in touch with support, the Customer Success Team will ask for the version of the ARIA Player and ARIA Engine you have installed. If you're still experiencing a problem, see all the ways you can reach us here. You can submit a question at any time, and the Customer Success Team responds within a business day. Search the Support Solutions for answers to common technical problems.Check the Garritan Blog for tips, techniques, and musical inspiration.Join the Garritan Community and talk to a large and active user community.

If you're still having trouble or are experiencing a technical problem after updating the ARIA Player, there are many resources available to you at to help solve the problem. We always recommend downloading and installing the most recent version of the ARIA Player. The ARIA Player is frequently updated and a more recent version may be available. Be sure to also check for any possible updates that have occurred since the time your sample library was manufactured. Updates are released regularly to fix known problems and improve the software. Start here! Most problems with the ARIA Player can be resolved by installing the most recent version. Note: If you are using a Garritan library as a plug-in in a third-party host program, please also contact the host program's manufacturer for support.

To open the user manual from within the ARIA Player, click the Get Help button on the Settings view. Whether you're using the ARIA Player as a standalone or as a plug-in, help is only a click away. Troubleshooting and support Open the user manual while using the ARIA Player

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